FAQ

Find expert answers to common questions about AIMVAPE's premium empty vape hardware. From ceramic core technology and heavy metal compliance to custom OEM/ODM services for Live Resin and Rosin oils, we cover everything you need to know.

1. Who is AIMVAPE and what do you specialize in?

We are a professional manufacturer with over 10 years of experience specializing in high-performance, empty vape hardware specifically designed for cannabis oils (distillates, live resin, rosin, and CBD).

2.Where is your factory located?

Our state-of-the-art production facility is located in China, covering over 6,000㎡ and staffed by 300+ skilled professionals.

3. Do you sell pre-filled devices?

No. We only manufacture and wholesale empty hardware. We do not sell or distribute any substances containing THC or CBD.

4. Why should I choose AIMVAPE over other suppliers?

We offer factory-direct pricing, rigorous quality control, cutting-edge technology (like postless and multi-tank designs), and deep experience in the North American market.

1. What types of oil are your devices compatible with?

Our hardware is engineered to handle various viscosities, including thick Delta-8 distillates, high-terpene Live Resin, and solventless Live Rosin.

2. Do your products pass heavy metal testing?

Yes. All AIMVAPE products are manufactured using food-grade, medical-grade materials and are certified to pass stringent heavy metal testing (Phase 3 compliant).

3. What is "Postless" technology?

Postless technology removes the central metal chimney, preventing oil-to-metal contact, reducing clogs, and providing a purer flavor profile for premium extracts.

4. Do you offer different aperture (intake hole) sizes?

Yes, we provide various intake hole sizes (e.g., 1.2mm, 1.6mm, 2.0mm) to match the specific viscosity of your oil.

5. Do you offer different voltages and heating coil resistance?

Yes, we provide various voltage from 1.8v to 3.6v, coil resistance from 1.2 ohm to 2.5 ohm to match the specific heating temperature requirements for your oil.

6. Can I use your dual-chamber devices for two different strains?

Absolutely. Our Nano Dual and DUO2 series allow users to switch between two different oils or vape them simultaneously.

7. What is the failure rate of your devices?

We maintain a industry-leading failure rate of less than 0.3% through our multi-stage QC process.

1. Do you support OEM/ODM services?

Yes, we are a factory-direct provider. We can customize colors, finishes, logos, and even develop entirely new molds based on your requirements.

2. What is the Minimum Order Quantity (MOQ) for custom branding?

Generally, the MOQ for logo customization starts at 1,000–2,000 units, depending on the specific model.

3. Can you help with packaging design?

Yes, we provide templates and can assist in designing custom child-resistant packaging to match your hardware.

4. How long does the OEM process take?

Standard customization usually takes 2–3 weeks. For full ODM projects (new molds), the timeline typically ranges from 45 to 60 days.

5. Can I get a sample before placing a bulk order?

Definitely. We encourage clients to test our hardware with their specific oil. Contact us for a sample kit.

1. How do I request a quote?

You can click the GET A QUOTE button on our website or email us directly with your specific requirements.

2. What are your payment terms?

We typically accept T/T (Bank Transfer), Western Union, and other secure payment methods. Terms are usually a deposit upfront and the balance before shipping.

3. Do you ship to the United States, Canada and other country?

Yes, we have years of experience shipping to all legal states in the US, as well as Canada and Europe.

4. What is your lead time for bulk orders?

For standard in-stock items, we ship within 3–7 days. For large wholesale or custom orders, it usually takes 15–25 days.

5. How is the shipping handled regarding customs?

We work with specialized logistics partners who handle "door-to-door" shipping (DDP) to ensure your goods clear customs smoothly and arrive at your warehouse.

1. Are your disposables rechargeable?

Yes, most of our All-In-One (AIO) devices feature a USB-C or Micro-USB charging port to ensure the battery lasts until the oil is completely finished.

2. How do I fill the devices?

Our devices are designed for easy top-filling, compatible with most automated filling machines used in the industry.

3. What should I do if a cartridge leaks?

Leaking is often related to filling techniques or oil viscosity. Please ensure you are using the correct aperture size and capping the device within the recommended timeframe after filling.

4. Do your batteries have a preheat function?

Many of our models, such as the Aura-Postless, include a preheat function to clear clogs and warm up thick oils.

5. Are your tanks BPA-free?

Yes, we use BPA-free medical-grade materials or high-quality borosilicate glass for our tanks.

1. Are your products compliant with US regulations?

Our hardware is designed to meet the safety standards required in the US market, including FCC and CE certifications for electronic components.

2. What happens if I receive defective goods?

We stand behind our quality. If you encounter any manufacturing defects, we provide a replacement or credit policy for your next order.

3. Can I visit your factory?

We welcome all customers to visit our facility in China! Please contact your sales representative to schedule a tour.

4. Do you provide technical support for filling machines?

Yes, we can provide parameters and guidance to ensure our hardware works seamlessly with your filling equipment.

5. How can I stay updated on your new product releases?

You can subscribe to our newsletter at the bottom of our homepage or follow us on social media for the latest tech updates.

6. How does your hardware prevent "clogging" with thick oils?

Our devices, like the Aura-Postless series, feature optimized airflow paths and upgraded ceramic heating elements. We also incorporate a preheat function to liquefy thick distillates before inhalation, significantly reducing the chance of clogs.

7. Is your hardware suitable for solventless Live Rosin?

Yes. Live Rosin requires lower temperatures to preserve terpenes. Our Postless 0.5ml/1ml Disposable is specifically engineered with low-temp heating technology to prevent burning and ensure the purest flavor.

8. What is the benefit of a Dual/Triple tank system?

Devices like our Triple Tank All-In-One or Nano Dual allow brands to offer multiple strains in a single device. This provides consumers with variety (e.g., Indica/Sativa/Hybrid) without needing to carry multiple pens.

9. Does the oil come into contact with any glue or plastics?

No. We use medical-grade BPA-free thermoplastic or Borosilicate Glass for our tanks. Our assembly process is "glue-free" or uses food-grade sealing to ensure no chemical leaching into your premium oil.

10. Can I adjust the voltage on your devices?

Many of our advanced models, such as the Nano Series, feature adjustable voltage settings or LED touch screens, allowing users to customize their clouds and flavor intensity.

1. Do you have a Clean Room for production?

Yes, AIMVAPE operates a 100,000-class dust-free clean room for the assembly and testing of all hardware to ensure medical-level hygiene.

2. How do you test the battery safety?

Every battery cell undergoes rigorous testing, including overcharge protection, short-circuit protection, and high-temperature endurance tests before being integrated into our Vape Carts Battery or AIOs.

3. What is your "First Article Inspection" (FAI) process?

For every custom OEM/ODM order, we produce a "Golden Sample" for your approval. Once confirmed, this sample serves as the benchmark for our mass production QC team.

4. Can you provide COA (Certificate of Analysis) for your hardware?

Yes, we can provide COAs and material safety data sheets for the components used in our Empty Vape Hardware upon request.

1. How do you package products for bulk shipping?

We use high-density foam trays and double-walled corrugated boxes to ensure that Vape Cartridges and disposables arrive without scratches or glass breakage.

2. Do you offer "Blind Shipping" for distributors?

Yes, we can ship directly to your end customers without any AIMVAPE branding or factory information on the outer cartons if you are a wholesale distributor.

3. How do you stay updated with PACT Act and other regulations?

We closely monitor international shipping regulations and work with compliant carriers to ensure that our empty hardware is shipped legally as consumer electronics/vaporizer components.

1. What is the shelf life of your empty hardware?

Our hardware has a recommended shelf life of 12 months when stored in a cool, dry place. We use high-quality lithium-cobalt batteries to ensure long-term charge retention.

2. Can you provide "filling and capping" instructions?

Absolutely. We provide detailed technical spec sheets (SOPs) for every model, including recommended filling temperatures, capping pressure, and stand-time before use

3. Do you offer exclusive territory rights for certain designs?

For unique ODM projects involving significant R&D and mold investment, we are open to discussing exclusivity agreements for specific geographic markets.

1. What kind of ceramic technology does AIMVAPE use?

We utilize advanced microporous ceramic heating elements. This technology ensures even heat distribution and a larger surface area for oil vaporization, providing a smooth and consistent hit every time.

2. How does ceramic compare to traditional cotton wicks?

Unlike cotton wicks, which can burn and produce a "burnt taste" when oil is low, our ceramic cores are heat-resistant and durable. They preserve the pure terpene profile of your oil and prevent dry hits.

3. Is the ceramic core optimized for thick oils?

Yes. Our ceramic heating elements are designed with specific porosity levels that allow high-viscosity distillates and Live Resin to flow efficiently to the heating wire without clogging.

4. Does your ceramic technology prevent "spit-back"?

Our ceramic structures are engineered with a multi-layer honeycomb design that traps unvaporized oil droplets, effectively preventing "spit-back" into the user's mouth.

5. Can your ceramic coils handle high-voltage vaping?

While our ceramic is highly heat-resistant, we recommend specific voltage ranges (typically 2.4V - 3.6V) to maintain flavor integrity. Our DUO2 allows users to fine-tune this for the best experience.

1. Why is ceramic better for flavor preservation?

Ceramic is chemically inert, meaning it doesn't react with the oil or terpenes. This ensures that the flavor the consumer experiences is exactly what the extractor intended, without any metallic or "off" notes.

2. Do your ceramic cores provide "instant" heating?

Yes, our ceramic technology features a rapid ramp-up time. Combined with our Preheat Function, it delivers full vapor production almost instantly.

3. Will the ceramic core burn the oil if vaped repeatedly?

Our ceramic is designed with excellent thermal management to prevent overheating. As long as the tank contains oil, the microporous structure keeps the heating wire saturated, preventing "scorching."

1. Is there any risk of ceramic dust inhalation?

No. We use a high-temperature sintering process (above 1200°C) to ensure the structural integrity of the ceramic. Our cores are rigorously tested to ensure no particles or dust are released during vaporization.

2. Are your ceramic coils tested for heavy metals?

Safety is our priority. Every batch of our ceramic heating elements is tested to ensure they are Lead-Free and compliant with North American Heavy Metal Testing Standards.

3. Does AIMVAPE use "Black Ceramic" or "White Ceramic"?

We primarily use medical-grade White Microporous Ceramic, which is the industry standard for purity and flavor clarity in cannabis oil devices.

1. How do I choose the right ceramic resistance for my oil?

Standard resistance is usually around 1.2Ω to 2.5Ω. However, for specific oils like Live Rosin, we can customize the resistance to optimize performance at lower temperatures.

2. What is the difference between "Post" and "Postless" ceramic heating?

In Postless Devices, the ceramic heating element is positioned at the bottom without a central metal chimney. This reduces oil waste and prevents the oil from reacting with metal over long periods.

3. Can your ceramic technology handle 2G or 3G large-capacity tanks?

Yes. For larger tanks like our Artistic 3D Curved Screen AIO, we use a larger surface area ceramic core to ensure consistent heating from the first puff to the last drop.

4. Do you provide customized ceramic formulas for unique oils?

For our ODM clients, we can adjust the porosity and absorption rate of the ceramic to perfectly match the unique viscosity and terpene content of your specific oil brand.